General Information and How to Access Our Services
The Counseling Service is located at 501 Park Avenue, First Floor or via telephone at (508) 793-7678. The Counseling Services office is staffed by licensed mental health professionals and clinical interns. We provide clinical services for undergraduate students, consultations and training for faculty and staff, and appointments to graduate students with the goal of assessing and stabilizing the presenting concern, and then determining the most appropriate use of local resources. Counseling Services is open Monday through Friday from 9 a.m. until 5 p.m. Appointments can be made by calling 508-793-7678 and leaving a message on mailbox 1, and by email at firstname.lastname@example.org.
Issues commonly addressed include adjustment issues, anxiety, bereavement, depression, eating disorders, separation issues and family-related difficulties, relationship issues, GLBT issues, sexual concerns, substance abuse and trauma.
Confidentiality and Safety is of the utmost importance. The service is confidential for students and information is not shared without permission, except in cases where an individual's safety is at risk. If it has been clinically determined that a student is at risk to her/himself or others, the student may be requested to be assessed at Emergency Mental Health at UMASS Memorial Hospital. The University has a protocol following any mental health hospital evaluation or hospitalization. This protocol includes a re-entry interview by an on-campus clinician which must take place within 24 business hours of release from the hospital. A student is not allowed back on campus unless the interview has been conducted or unless otherwise stated by the Dean of Students.
How to refer
The service is staffed Monday through Friday, 9am to 5pm when school is in session. We are closed May 16th to August 15th and during school vacations. Students are seen by appointment and may call 508-793-7678 and leave a voice mail, or email us at email@example.com. Calls and emails will be responded to as quickly as possible.