Robert H. Goddard Library

Goddard Library at night.

Goddard Library Interlibrary Loan Policy

Interlibrary Loan (ILL) is a service that provides current Clark University faculty, staff, and students with access to materials not owned by the Clark University libraries (Goddard Library, Science Library, Map Library, and the Marsh Institute). This service is governed by the American Library Association's National Library Code and the US Copyright Revision Act of 1976 (17.United States Code. 101 et seq.)

Interlibrary Loan is handled through the Reference Desk, located on the second floor of the Goddard Library. The ILL Office is staffed Monday, Tuesday, Thursday, and Friday from 8am - 4pm; please note the ILL Office hours for Wednesday are from 6pm - 9pm only. If you have questions or concerns about your ILL requests please contact the ILL Office from your ILL web account or via phone at 508-793-7163.

Interlibrary Loan requests are placed via web forms with ClioWeb, your ILL account. In order to log into your account, please use your Clark network credentials.

Material Available for Loan Through ILL

Interlibrary Loan requests will be accepted in the following cases:

  • Material not owned by any Clark University libraries
  • Material listed as "lost" in the Online Catalog
  • Material that has been searched for, but not found

Material Difficult to Obtain via ILL

  • Reference materials (eg. Oxford English Dictionary)
  • Material that is being used as a texbook in a current semester's course
  • Audio-visual materials (videos, cassettes, CD's)
  • Archival material


There may be a time when you will want to borrow a Master's thesis or Doctoral dissertation from another institution. We can try to order them through Interlibrary Loan. Please fill out a book request form for these items. If we cannot get a thesis or dissertation through Interlibrary Loan, you may order it yourself through UMI (University Microforms International) via Dissertation Express. The price is roughly $30 for a downloadable PDF file.


Once an Interlibrary Loan request is submitted to the ILL Office, you can expect it to take up to five (5) business days for articles and up to two weeks for books. Even though a library has an item, they are under no obligation to lend it. Please note that articles will be sent electronically to your email address provided in your ILL web account; book arrival notices will also be sent to the same email address.

There are some options that will allow you to obtain materials in less than two weeks. First, the Walk-in Interlibrary Loan (WILL) program enables you to borrow directly from the Holy Cross and WPI libraries with your Clark ID and an ARC card which you obtain from the Circulation Desk. If you are looking for photocopies of journal articles, you may go directly to any area library and copy them for yourself once you have determined that a library has the exact journal title and year you are looking for. The Colleges of Worcester Consortium shuttle offers free transportation to these and other area colleges daily.


Interlibrary Loan service is only available for Clark University faculty, staff, and students. Please note that copyright legislation may limit the number of articles ordered from a particular volume and issue of a journal title. If there are any problems with your ILL requests, you will be notified via email.

Loan Periods and Renewals

Semester loans do not apply to Interlibrary Loan materials. The loan period for ILL books is determined by the lending library, not by the Interlibrary Loan Department at the Goddard Library. The time period varies from library to library, but it is usually about four weeks. If you need a book beyond its due date, please request a renewal at least two days before the book is due from your ILL web account. Once an item is extremely overdue it cannot be renewed. We will notify you of the lending library's response. Renewal periods are also determined by the lending library and may be shorter than the length of time you need the material.

Overdue/Lost Interlibrary Loan Material

You are financially responsible for Interlibrary Loan material from the time it is picked up at the Reference Desk at Goddard Library until the time it is returned to the Reference Desk. Replacement costs typically start at around $40.00 but can run as high as $200.