Performance Measurement for Green Supply Chain Management

Aref Hervani, Marilyn Helms, and Joseph Sarkis

Benchmarking: An International Journal, Vol. 12, No. 4, pp. 330-353, 2005.

Performance measurement and assessment of results continues to be an important business topic.  It takes on new importance when applied to measuring innovative practices such as the greening of supply chains and the reverse logistics operations of manufacturers.  This paper reviews major principles of performance measurement as well as green supply chain management and offers a framework for developing a methodology to implement a global supply chain management (GSCM) performance measurement system.  Environmental performance measures are growing in importance due to both internal corporate pressures as well as external competitive and environmental issues.  These performance systems aid managers in understanding the trade-offs between environmental dimensions of competing manufacturing activities as well as seeking to improve these activities through various benchmarking exercises.  The paper’s contribution is a model of GSCM, outlining flows and pressures as well as listing various environmental measures for manufacturers to consider in their design, operations and reverse reclamation processes.  Issues related to inter-organizational environmental performance measurement systems are outlined.  The paper discusses the importance of ISO 14031 and other guidelines for firms to use to aid performance measurement extending beyond the boundaries of the organization.  The paper ends with areas of potential future research. 

 


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