click on star to go back to Joseph Sarkis' HomepageKnowledge sharing among divisions of an organization is an important yet difficult goal for any institution to achieve. This case reports the development of a knowledge sharing system that fosters knowledge sharing across divisions and levels of government in a New York State agency. The case will focus on the project management aspects and discuss the tools and models used in aiding the development and evolution of this project from an intra-division application to a more pervasive enterprise wide system. A number of organizational and technological elements provided the impetus for growth, improvement and success of this system. Overall, the case study provides insights and lessons learned to problems encountered in diverse and sizable organizations, such as large companies and not-for-profit organizations, as well as state and Federal governments, where knowledge is distributed, and sharing it is critical to organizational performance.
click on star to go back to Joseph Sarkis' Homepage