1. In which phase of new-product design process are considerations to target market, desired level of performance, investment requirements and financial impact made:
A.concept development and product planning
B.detailed engineering
C.preliminary process design
D.pilot manufacturing phase
E.ramp-up


2. When marketing, engineering, and operations simultaneously develop a process (cross-functional integration), this approach is known as _______ _________.
A.sequential process
B.traditional approach
C.concurrent engineering
D.both A and B
E.none of the above


3. Quality Function Deployment
A.is a tool for translating customer requirements into concrete operating or engineering goals
B.facilitates inter-functional cooperation between marketing, engineering, and manufacturing
C.provides a better understanding and focus on process characteristics that require improvements.
D.both A and B
E.A, B, and C


4. Which of the following statements is true about value analysis/value engineering (VA/VE)?
A.The purpose of VA/VE is to simplify products and processes.
B.The objective of VA/VE is to achieve equivalent or better performance at a lower cost.
C.VA is performed before the production stage, while VE deals with products already in production.
D.both A and B
E.A, B and C


5. According to Hayes and Wheelwright, which of the following is not a major process flow structure?
A.Job Shop
B.Batch
C.Assembly Line
D.Project
E.Continuous flow


6. The type of processing structure that is used for highly standardized products is:
A.Job Shop
B.Batch
C.Assembly Line
D.Project
E.Continuous flow


7. The type of processing structure that is used for producing fewer major products and higher volume is:
A.Job Shop
B.Batch
C.Assembly Line
D.Project
E.Continuous flow


8. An example of a business/industry that uses batch flow process structure is:
A.Commercial printer
B.Heavy equipment
C.Automobile assembly
D.Sugar refinery
E.French restaurant


9. The major decision variables in equipment selection are:
A.Flexibility
B.Labor requirements
C.Manufacturer
D.Both A and B
E.Both B and C
F.A, B, and C


10. The performance dimension for development projects include:
A.Time-to-market
B.Productivity
C.Quality
D.A and B
E.A and C
F.A, B, and C



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