Financial Services - Student Accounts

Student Accounts

About Our Office

Welcome to the Student Accounts Office, your home for any and all questions relating to tuition billing and collections. Our office is also responsible for maintaining student accounts, preparing eBills, payments, and refunds.


Contact Us

For general inquiries, please contact the Student Accounts Office at:


Student Account Counselors are assigned by last name, please contact your Student Account Counselor if you last name begins with:


Laura Maloney, Assistant Director of Student Account Operations
939 Main Street, 3rd Floor, Room 318, Worcester, MA 01610



939 Main Street, 3rd Floor, Room 322, Worcester, MA 01610


Christine Bostek, Student Account Counselor
939 Main Street, 3rd Floor, Room 321, Worcester, MA 01610

Before you contact us, a note about privacy:

The Family Educational Rights and Privacy Act, or FERPA, is a Federal law which protects the privacy of student education records. Once a student either turns 18 years of age or attends a school beyond the high school level, all education privacy rights transfer to the student. A FERPA authorization is required in order to speak to anyone other than the student about the student’s personal information, including billing information and charges specific to the student. Students can add a FERPA Authorization through their CUWeb account by following these instructions.

More information about FERPA can be found here.